CERT
PC trouble?
Help from home.
Straightforward remote support for everyday PC problems, explained clearly and handled without pressure or unnecessary upselling.
CERT
Planning something beyond a standard repair?
Get practical help with a streaming setup, Discord community or choosing and building the right PC.
Streamer & Discord support
Streaming software, audio, peripherals, scenes, plugins, Discord servers, bots, roles and community setup.
Consultation £40/hr; guided setup £60/hr
Explore streamer supportPC build planning & guidance
Parts selection, compatibility checks, upgrade advice, complete build planning and live remote guidance while you assemble and configure the PC.
Parts review from £25; full plan from £45
Plan your PC buildYou stay in control of your PC.
Remote support should feel clear and safe from the first message to the final explanation.
Permission at every step
You can see what is happening, stop the session at any time and revoke access when it ends.
Honest recommendations
If a job is outside my scope or not worth paying for, I will say so plainly.
No surprise costs
The expected price is agreed before work begins. Extra time is discussed, not assumed.
Everyday computer problems, sorted.
Support focuses on Windows PCs, software, setup and general troubleshooting.
Stability and performance
- Slow, freezing or unstable PCs
- Windows updates and driver problems
- Gaming and performance troubleshooting
Software, setup and connectivity
- Software errors and installations
- Wi-Fi and connectivity problems
- Audio, display and peripheral setup
- General “how do I…?” help
Choose the level that fits the problem.
All prices are agreed before the session starts. Payment is through PayPal only.
For one focused issue with a likely straightforward solution.
For diagnosis, troubleshooting and most everyday support jobs.
For multi-part faults or problems needing deeper investigation.
From “it’s broken” to a clear next step.
Explain what’s wrong
Send the details using the secure support questionnaire.
Choose a time
If I can help, I confirm the likely price and send a Google Calendar link so you can book an available session.
Pay and connect securely
Pay through PayPal, then approve the remote session. You remain able to see and stop it throughout.
Ready to get started?
Send the details and I will reply with a straight answer about whether I can help, what it should cost and what happens next.
- Physical hardware repairs performed by me
- Business server administration
- Formal cybersecurity audits
- Enterprise network design